Why is taxi dispatch software important to handle corporate clients?
Nowadays, a business needs to be highly adaptive if it wants to prosper in the changing markets. And the same applies to the taxi-dispatch business as well. The inception of advanced ride-hailing apps has made the taxi-dispatch market more competitive than ever. As per Statista, the taxi market revenues will increase to $1621.9 million (approx.) in 2025.
Be it last-minute rides for important meetings, late-night drops, work travel during weekends, courtesy rides for your clients or early morning office rides, corporate clients have to take special care of their employees. Now your team can travel across the city, at any time, with an impressively efficient corporate taxi service.
And that is why corporate companies are also looking for seamless taxi dispatch services for their employees. Make the most of this profitable opportunity by making the best taxi booking and dispatch software into your business.
Here, we have stated 6 simple reasons to go for a corporate taxi dispatch solution for corporate client handling. So let’s begin!
7 mind-blowing reasons for having a corporate taxi dispatch system
Corporate employees travel a lot to attend some important seminar or meeting or for marketing purposes. So, comfort and safety become their priority at the time of booking cabs.
Often it would be tiresome for the employees to book a cab. You can solve this issue by providing convenient rides to your employees with a corporate taxi solution. Let us look at some other reasons to build a corporate taxi booking solution:
Booking rides becomes easier
Previously, the customer needed to call the cab operator for ride-booking. But today the taxi booking became hassle-free for the employees’ thanks to the corporate taxi dispatch software.
With a cloud-based taxi dispatch system in place, now your corporate client’s staff does not need to rush to find taxis. They can request rides through an app, in-person, or via phone call.
Advanced corporate panel for efficient management
Client management demands a high level of accuracy when you are providing taxi services. However, managing multiple corporate clients at a single time is not an easy task. That is why you need to integrate the best taxi dispatch system into your corporate ride-hailing business. It will help you manage all your corporate clients by making their separate profiles.
Along with this, a corporate admin panel will also let your corporate clients check their rides on a daily basis. Also, the admin can filter these rides on a daily, weekly or monthly basis for ease of management.
Decision making becomes easy with data-driven insights
Accurate and to the point business data can lead any business towards the path of success, and the same can be said for the corporate taxi-dispatch business as well. A corporate taxi solution provides you with an unblemished record of expenses and spending estimates based on the number of rides completed.
Also, it shows the number of rides that are requested at any point in time and the areas that contain the highest number of requests in the reports and analysis format. Apart from this, you can also keep a tab on your authorizers by analyzing the number of approved and disapproved rides to ensure that they are doing their work properly. In this way, you can fully utilise the insights provided by a corporate taxi dispatch solution.
Greater billing transparency
By using a corporate taxi booking solution, corporates can provide their clients with greater billing transparency. It offers the users a digitalised bill that contains essential information regarding rides that comprises the driver’s name, ride timings, duration, taxes, etc.
With a detailed disclosure of information, you can create trust among your customers. Also, you can sort out any transactions if you want to verify them later on.
Monitor rides at your own convenience
An advanced taxi business solution can assure you that your vehicle is on track or not by using a real-time tracking solution. By integrating real-time into your corporate taxi fleet management system, both your drivers and customers can know about each other’s correct location and make the pickup easy for each other.
Apart from this, you can add an SOS (Save Our Souls) button to help passengers in an emergency. The SOS feature will help the rider send a message to their family or family in case of any emergency. Moreover, the corporate company will also get notified about their employee’s condition.
Customised rates for everyone!
A corporate taxi booking solution offers you the freedom of offering different pricing or discount structures for different customers according to your business terms and conditions.
For instance, one of your corporate clients has been proficient enough to bear any kind of exorbitant rates. On the other hand, you have a corporate client who may not afford such high rates.
However, a corporate taxi booking solution lets you customize the pricing structure as per the company type. Thus, you do not have to miss out on your customers.
Corporate invoicing for better transparency
A corporate travel booking solution equips the corporates with greater transparency in invoicing. It provides a digital bill receipt that contains several important details, such as the driver’s name, ride duration, price, ride timings, taxes, etc.
By disclosing the above-mentioned details, you can instantly build trust for your services among the customers. Furthermore, you can easily sort out any transaction to verify it afterwards.
Signing Off
The transportation needs of a company differ from an individual because its staff has to travel for important meetings or marketing purposes. Thus, they book cabs for commuting comfortably and safely. But, it can be tiresome for the employees to book a cab every time. You can develop an employee transportation system to resolve this issue. It allows you to provide cabs to employees at their own convenience.
However, service quality can directly affect the business’s revenues, and the same can be said about the taxi business as well. A corporate taxi booking solution offers the employees a seamless and transparent way to visit their workplace or meeting venues. Moreover, the employees of your corporate clients will get an amazing ride-hailing experience as well. So ultimately a corporate taxi solution is a win-win for both you and your corporate clients.