What does the word On-Demand Delivery App convey to you?
On-Demand delivery is a platform or software that refers to a set of processes or tools that enables the business houses to receive orders online and deliver the order received with a highly effective and efficient transportation system. It also refers to the speedy delivery of the product after a customer has placed the order.
Different kinds of On-Demand Delivery Software/Apps:
Following are the top industries that are involved in the on-demand economy:
Food:
Having food and groceries delivered at your doorstep is a facility everyone wishes to have.
The best food delivery app, according to Statista 2020, is
- UberEATS
- Instacart
- GrubHub
- Doordash.
These delivery apps provide bilateral benefits to both the customers and the owners of the restaurants. The customers get easy access to user-friendly menus, and on the other hand, the owner receives more orders online and can manage them effectively and efficiently.
Healthcare:
On-demand healthcare applications connect doctors with patients. Since everything is becoming digital online doctor consultation is becoming a high-demand thing among individuals.
Favorite on-demand mHealth app is :
- Doctor on Demand
Like doctor on-demand apps, medicine delivery apps provide medication services at your doorstep. Commonly used On-demand medication apps are : - 1mg
- Pharm Easy
- Myra
- Nox
Transportation services:
On-demand Logistics services are in high demand because of the different kinds of services they offer, such as :
- Live Tracking
- Quick and fast payments
- In-app messaging between customers and suppliers
Two commonly used transportation apps are :
- Uber Freight- It’s an app that enables the customer to transport that freight easily.
- Uber DELIVER- This allows the customers to deliver parcels anywhere and anytime.
Taxi Services:
On-demand taxis are in great demand in today’s world because of the following factors.
- GPS and map navigation allows to catch nearby taxis and saves time.
- In-app communication between drivers and customers.
- In-built feature of a feedback system that allows drivers and customers to give ratings and reviews.
Top on-demand Taxi services are as follows:
- Uber
- Lyft
- Juno
- Flywheel Taxi
- Ola
Car Rent Services:
In recent times people have started to rent cars instead of buying them. The benefit for such a step is that is :
- Enables to choose a vehicle from a wide range of options
- Reserve a car by the hour or day
- 24/7 Roadside assistance
Top Rental Services apps are:
- Turo
- Avis Car Rental
- Zipcar
- Easy Car
Retail Services:
On-demand delivery apps for retail services allow the customer to buy almost anything and everything within a variety of options in a short period of time.
The top on-demand retail service app is :
- Uber
Features required for a successful on-demand delivery app:
From the customer’s point of view:
- Registration– To create an account, the registration should be simple using social media account or email to make it easy for the user. A simple phone number registration is also a good option for on-demand delivery apps.
- GPS tracking – Including this feature in on-demand delivery apps allows the users to track the status of their order, which builds trust among the customers.
- Payment gateway– The payment gateway should be safe, reliable, and secure. It is preferable if the app provides multiple payment options such as e-wallets, net banking, and COD.
- Placement of order– The mode to place the order should be friendly such that they can order in real-time or scheduled for some later time. The basic information needed for placing an order includes addresses, customer info, product info, price, and delivery time.
- In-app call/messaging– On all on-demand delivery apps, they have in-app calling and messaging features to get in touch with the delivery man or Driver from the application itself.
From Driver’s point of view:
- Availability– The service provider can choose their preferred time of delivering their services. They earn their income as per their availability.
- Earning Tracker– This feature helps Driver to maintain their finances and can plan the working day accordingly.
Upper-hand of using On-demand delivery app development :
- Helps in getting Investors– Start-ups will require support in the form of funds to run their business and grow and expand. The companies must have their apps to attract more customers to gain their trust. So by investing the amount in on-demand delivery apps and having a solid business plan and strategy, one can attract good investors to support their business.
- Getting a competitive edge over your Competitors: With the help of on-demand apps, one can quickly scale up according to customer needs and wants. With the changing market demand and preferences of the customers, the app features can be modified accordingly to meet the customers’ requirements. Which will, in turn, provide a competitive edge.
- Provides Useful Data of Your Customers – Using the app, you get hold of customer information such as email, contact number, address their taste and preferences, and so on. These data can be valuable information for the company as they can plan their business strategy accordingly.
- Assist in Getting Feedback– On-demand delivery apps have built-in feedback systems that provide information about the gaps where they are lacking. They improve their services accordingly to serve their customers better and provide them with a good customer experience.
Problems solved by using On-Demand delivery app:
- Fulfilling instant needs– In recent trends, customers want things instantly. From cars, food, house rentals, on-demand delivery apps can fulfil this need efficiently. Everything can be accessed using a mobile phone and ensures immediate delivery of goods and services.
- Access anytime and anywhere– On-demand delivery apps require mobile phones and the internet and can be accessed from anywhere around the world. The motive behind such a platform is to keep in mind the needs and convenience of the users so that they can access all the information at one point in time.
- Elimination of Middleman– This helps save the extra cost incurred in involving the intermediaries and helps Improve the relationship with the customers. Using on-demand delivery management software, businesses houses can reach customers directly and handle transactions efficiently and effectively using digital media platforms.
- Live Delivery Updates– On-demand delivery apps provide live updates about each delivery process. Right from the time when the order is being placed to the order’s whereabouts when the delivery personnel is out for delivery. It keeps track of all the information, which enables good customer relationships.
Winding-up
All on-demand delivery applications have a motive to render services to the customers. On-demand app developers often build separate applications to provide different services to the service provider and the customer.
