How to cancel a subscription and reimburse the payment?
When the user wants to use any premium program on his device then he can get the subscription. The user downloads and installs the program then logs in to his account. While using a subscription; you can use its advanced tools. You can manage the subscription-like your needs. When you want to use the tools then you can get the license.
If your license gets expires; you can renew it using the program. Users can also go for auto-renewal for renewing the subscription. Many programs provide auto-renewal mode where the subscription will get renewed automatically. Users can enable the auto-renewal if they want to prevent program expiry. The plan will renew and the payment will occur on your banking account.
But when you don’t need the program then you can cancel it. After cancellation, the subscription of the program will not renew automatically. When the program expires, the tools will stop working.
Cancel auto-renewal subscription of program
When the subscription is about to expire and he doesn’t need it anymore then he must cancel the auto-renewal subscription. When the program expires and the auto-renewal is enabled then the subscription will renew automatically. You should check the license and then cancel the subscription before expiry.
- Open the program website on the web
- Go to the homepage and click on the My Profile icon
- Type the account username and password
- Now open your account page and go to Subscription
- Click on the license and hit on the cancel button
- Now tap on confirm button
Users will receive the license cancellation email on account after cancelling it. You can run the tools until the subscription days. When the expiry date appears; the program will not provide any service.
Cancel your subscription and get your refund
When you get a new license the plan gets auto-renewed then you can get the refund for cancellation. Some programs have a free trial service. Users can run the program without purchasing it for some days. If he likes the tool then he can purchase the subscription. Most of the programs do not provide free trials but have cancellation and refund policies.
When you purchase the subscription but didn’t like it then he can cancel the subscription within a few days. After cancellation, he can contact the technical team and get his refund. The same goes for auto-renewal; when a plan gets auto-renewed but the user didn’t need it then he can cancel the subscription. You can get the cancel Norton subscription refund for cancellation subscription within 15 days.
- Open program’s dashboard
- Click on the My Profile tab
- Hit on the subscription window
- Choose your license and select the Cancel button
- The subscription Page will open on the web
- Choose the cancel button from the screen
- User may get a confirmation page
Click on Confirm button and then choose the refund option
When you get the cancellation message; go to the subscription and see the expired status. The technical team will inspect the account details and then provide you with the refund.
Cancel your subscription on your phone device
On PCs, people mainly go to the program’s website and purchase the license. But for phone devices, people prefer purchasing the apps for Play Store. You can install the apps from the Play Store (By Default). If the user has purchased the subscription for his program from an online store then he can cancel it from there.
For Android Users (Google Play Store)
- Open your smartphone and click on Google Play Store
- Tap on the profile tab and use the same account
- Scroll the page and choose the Payment and Subscription window
- Hit on the Subscription option
- Licensed programs will appear on the screen
- Hit on the application
Choose the confirm button and hit on OK. After the license for the program gets cancelled; you can use the tool till the subscription date.
iOS Users (App Store)
Apple users can purchase and install the programs from the App Store.
- Go to the App Store and hit on the Profile image
- Go to Subscriptions and choose the program
Click on Cancel Subscription and hit the Confirm button. When the license of your program expires but you want to use it more than again go to the account page and click on Renew button. You have to type the details and then the program will get renewed.