Computerized valet parking software, or CVPS, can greatly help your valet parking business run more efficiently, but it does a lot more than that. Valet parking software also makes the day-to-day operation of your business a lot easier, and you don’t have to be the most tech-savvy person on the planet to take advantage of this software. Indeed, the software offers both desktop and mobile tools that allow all parking operators to run a smoother and more efficient business for both themselves and their customers.
How Can This Software Help Your Business?
You’ve come to the right place if you’re looking for specific information regarding what valet parking software can do for your business. With CVPS, you can:
- Increase revenue
- Save on labor costs
- Focus on high-quality customer service
- Reduce the number of damage claims
- Offer more secure payment options to your customers
The software also offers ticketless valet options, photo-based vehicle damage inspections, and integration with external software packages, including hotel management systems. Regardless of what type of facility you’re associated with, your valet parking business can grow and thrive with the help of the right software. The software is also user-friendly and less expensive than you might think, giving you fewer reasons not to give it a try.
How Does it Affect Arrival and Retrieval of Vehicles?
All valet parking companies have protocols for the arrival and retrieval of vehicles, and the right software can make the process faster and simpler. Additionally, every step of the process can be recorded digitally, from the arrival of guests to their departure, and everything in between. There’s a lot less paperwork and therefore the software is better for the environment, and it’s user-friendly so it doesn’t take a tech genius to figure out how to use it effectively.
Additionally, valet business owners love the fact that most of the software is compatible with other types of software. Whether you own a restaurant, hotel, hospital, or any other facility, the chances are excellent that your current software will work great with computerized valet parking software. Together, these two software packages will make it easier to use both of them, thereby increasing the efficiency and speed of your business.
Other Perks That Are Important to Your Business
With the right computerized valet parking software, you’ll reduce labor costs, increase your bottom line, improve the customer satisfaction rate, and even reduce your exposure to liability for damage claims. The latter is done because you can easily snap a few pictures and record the photos along with other bits of information in case you need them later. You can also track all of your drivers, check-in your customers, and consistently monitor things such as vehicle request times, parking and retrieval information, and so much more.
When it comes to customers’ sensitive data, including their credit card and address information, there’s nothing to worry about because valet parking software has specialized components that ensure this information never gets into the wrong hands. It is important to protect customer information when you’re dealing with their personal information since it is something everyone should be concerned about. Most of the software masks the customers’ personal information so it is impossible for anyone to see it.
Best of all, you can create products and other reports anytime you need to, giving you another avenue to discover where your business is efficiency-wise and revenue-wise whenever you want to view this information. Although valet parking software is meant to be paperless and digital, you can still view reports on screen or even print them out if you need to, all in an attempt to determine how your business is doing at any time.
Customer Request Kiosks and Other Amenities
Customer request kiosks (CRKs) are another way for customers to pay for their valet services and even request the return of their vehicle. Many valet parking software packages will provide you with these kiosks so that you can take full advantage of everything the packages have to offer. The kiosks can be placed on the floor, on a wall, or even on a desktop, and you can personalize the rate structure to get rates and discounts that apply to your specific business.
The software is so versatile, so you can set it up to allow your customers to scan bar-coded validations so that certain discounts can be applied, which means your customers will be paying less and saving money on the services. They are also allowed to pay in numerous ways, including debit or credit cards, player club cards, cash, banknotes, and several others. In other words, valet parking software makes your customers’ lives much easier, and it saves both of you time and money every time.
Conclusion
With CVPS, you can take your valet parking business to a whole new level. Even if you don’t exactly have a degree in computer science, you can operate the software with ease because it is very user-friendly. The software is less expensive than you think yet still pays for itself in no time. It makes life easier for both you and your customers, and it increases your bottom line and your customer satisfaction rate.
There are numerous high-quality, effective software packages currently available, so finding information about them won’t be difficult.
