What Is Contact Less Food Delivery Software For Restaurants

What exactly does “no contact delivery” imply? Simply put, no-contact or contactless delivery implies that a meal order is left at the customer’s door. Rather than ringing the doorbell or knocking, the meal is exchanged directly. The customer is alerted when the order is available for pickup through phone, text, or email. Payment must be done digitally in order to achieve no-contact delivery since the delivery person will not be dealing directly with the consumer to receive payment. Here’s how to make contact-less delivery work at your food selling point.

1. Get the Right Equipment

If you don’t already have a delivery system in place, you may put one up yourself or collaborate with the finest meal delivery app in your region. While there are several advantages to adopting delivery apps. It may take days or weeks to get your restaurant set up with a new platform especially given how busy their businesses are right now. If you decide to establish your own restaurant delivery business, you must first ensure that you have all of the necessary equipment.

It goes without saying that if you don’t have transportation, you can’t deliver orders. If you’re establishing your own system, you’ll need to decide which employees can use their personal vehicles for deliveries. In certain circumstances, this may be an excellent chance to keep FOH workers on the payroll or rehire them (if willing), moving their responsibilities to facilitation. Even if delivery is right around the corner, you must ensure that the food you give out remains fresh and warm. You’ll need warming bags as well as robust, temperature-controlled takeaway containers for your meals to do this.

2. Train Your Staff

Training workers is one of the most difficult aspects of establishing no-contact food delivery. On the one hand, you’ll have to take extra care in terms of food safety and personnel cleanliness. However, you will also need to develop new procedures for receiving orders, preparing meals for delivery, and permitting no-contact deliveries. Whether you use a third-party ordering system or not, here are some training precautions to take while providing no-contact delivery.

With health and cleanliness being a high priority right now, it’s critical to instruct personnel on how to wrap food securely for. Take extra steps to guarantee cleanliness when packing food, in addition to enforcing current food safety and personal hygiene standards. Extra precautions can include:

Pre-shift personnel checks.

Keeping staff at least six feet apart.

Sanitization of high-touch, high-traffic locations.

Each order requires the use of new gloves.

Personal hygiene standards, such as handwashing.

Using tamper-evident packaging.

Aside from increased safety precautions, you’ll also need to assign a separate staff to each order’s packing. This “delivery specialist” should be in charge of folding any takeaway containers, setting up the packing station, and preparing to-go bags with all of the required sauces, cutlery, and napkins.

3. Set Up or Optimize Online Ordering

While you can take no-contact delivery orders over the phone, an online ordering system helps you to speed the process, handle more orders, and keep organized. Customers can also pay for their orders online through online ordering, which is necessary for no-contact delivery.

OnTrack Delivery Management Software:

If you want to take out the middleman, you may simply add online ordering to your restaurant’s current website. For example, OnTrack Online Delivery Management Software enables clients to buy straight from your website or Facebook page, all without paying a fee. You can link to your POS, so orders and can send directly to your point of sale, and you receive real-time notifications of new orders via the app.

Benefits Of OnTrack As Your Delivery Management Software:

OnTrack is a delivery management software that helps businesses to deliver their product. It also helps you to control and manage your entire delivery fleet through one touch. Giving you live updates and route optimization with a business intelligence embedded dashboard. 

OPTIMIZED ROUTES:

Most businesses rely on their drivers to choose the best route for their delivery. In general, they would cover all of the drops in one zone before moving on to the next. However, this approach is inefficient and prone to mistakes and delays. The algorithms that underpin DMS give the optimum route depending on traffic conditions, driver availability, and location proximity. The path shows on a GPS map to both the driver and the administrator in charge of the DMS dashboard. Route optimization enables drivers to make more deliveries in less time while still fulfilling their business objectives.

DASHBOARD ANALYTICS
Many shops still organize and track their delivery activities with pen and paper and error-prone spreadsheets. The method allows for misunderstanding and necessitates human data input at multiple points. You can reduce the number of stages in your delivery process and automate the procedure with a contemporary DMS. You may achieve improved integration with other important solutions and streamline the whole delivery management process with the DMS mobile extension. It is critical to have a centralized system, such as DMS, to give improved insight into your delivery team’s everyday activities.

TRACK RIDERS LOCATION
Even if you have a ten-person delivery crew, it might be difficult to keep track of their whereabouts at all times. However, using DMS, you may obtain real-time information on your drivers based on their mobile device’s GPS and characteristics such as accelerometer and distance proximity. Through the technology, you will always be able to follow them and obtain precise driving statistics. You will have access to detailed information such as total distance traveled and delivery time. It also eliminates the possibility of manipulation, since before drivers would self-report their mileage or working hours for compensation.

ADMIN INTERFACE

Managers can delegate orders to branches of the organization using the Admins interface. Oversee the operations of branches, warehouses, and drivers. The admin interface has complete control over the system, and it is possible to observe how each branch and driver is functioning.

BRANCH INTERFACE

Branch administrators have the ability to receive orders, check order information, and allocate orders to delivery drivers. Admins have the ability to generate custom orders and arrange special pickup and drop-off locations. The branch admin interface allows you to handle cash and balance payments.