Living in the 21st century where everything is dependent on the internet and fastest internet plans, it would seem that efficiency almost always equates to the speed and reliability of your internet connection. The Internet is everywhere and it has become part of our day-to-day existence.
We have WiFi internet plans at home, in school, at work, or even in recreational places. Some places even offer free WiFi for the public. In business, some, more than others, need faster, stronger internet connection to stay in the game. In fact, a bit of a slowdown may affect a business or make the company miss some important business opportunities.
Let’s get to know some of the types of companies and industries needing the fastest internet plans available in the market.
1. Call and Chat Centres
Because these types of businesses rely so much on inbound and outbound communications all around the globe, a fast, stable, and reliable internet connection is a must. In fact, these companies spend a hefty amount to get a direct source of internet connection from Internet Service Providers or ISPs just to ensure that they get the most optimum share of available data connection.
If the internet slows down or drops out, it could greatly affect the performance of the agents. Particularly for call centre companies, it would piss off a lot of clients if agents would drop out in the middle of an important transaction. It would result in longer call-waiting times and make customers extremely unhappy.
These types of businesses are also commonly hired by companies based abroad, such as those in need of outsourced services. When a local call centre experiences a bad internet connection, they would not be able to keep pace with the operations. If that continues, they would lose a lot of clients in the process.
2. Trading
Stocks, bonds, currencies trading – these help keep the ball rolling in our economy. Trading companies and day traders need to stay on the edge because a single second may mean a huge potential loss. Its volatility may cause a massive financial impact on the investors if not responded to very quickly. Brokers could win or lose in just a fraction of a second.
It is imperative for businesses like these to have the best internet connection they can get their hands on. If brokers can’t trade properly, a lot of money will be at stake. Potential earnings could be lost if they won’t have the ability to quickly move their investor’s assets.
3. Financial Institutions
Have you ever heard of banks getting hacked for millions of dollars? It is because banks and other financial institutions are also connected and highly dependent on the internet. Aside from spending millions for firewall and other security measures, these businesses also spend a lot in getting a fast and efficient internet service.
As all transactions are already integrated into the institution’s centralised online system, every transaction a client makes would need access to it via the internet. Their centralised system holds all the personal and financial records of each client; hence, all transactions and activities being made by each client can be accessed in a single click with the help of the internet.
Banks can go offline, even ATM machines do when their internet connection is down. Transactions are being held-up and business is not good, not only to the bank, but most especially to those individuals who are also reliant on it. In short, financial institutions cannot operate without a good source of internet connection every single day.
4. News and Media
Because they need the latest, freshest news all around the world, they need a fast and reliable internet connection to get up-to-the-minute stories. Always, breaking news or stories is the goal of every news agency.
Being the first to respond to quick facts and the latest scoop puts their name on top of the list. Aside from being the first to catch the news, they must also be the first to publish it online to get the biggest audience share possible. When their internet connection is slow, reaching that goal is quite hard and they might also miss valuable photos, footage, and other details.
5. Web Hosting Companies
As the business itself suggests, it is 100% internet dependent. Web hosting companies need to stay online to keep their servers live and connected on a constant basis. Since their client’s websites are very reliant on their services, they could not afford outages and down-times. These would greatly affect their client’s businesses and eventually make them lose those clients. In fact, web hosting companies not only rely on one connection but also have several back-up options in case of outages. This helps keep everything up and running.
6. Internet Marketing Services
Internet marketing is a big industry now and in fact one of the most essential forms of driving new customers to the business by building brands and products online. It is a basic marketing strategy to go where your potential customers are, and since everyone is on the internet, particularly on social media, this is the best avenue for any business to push their brand and products.
Internet marketing companies, hence, are very reliant on a good internet connection to keep them connected to their clients, manage social media, ad campaigns and viral content. A slow and fluctuating internet connection is detrimental to their productivity and efficiency in delivering their tasks.
7. Retail Businesses and Restaurants
Retail and restaurant brick-and-mortar businesses are also internet reliant. Their point-of-sale (POS) software, credit card terminals, inventory systems, and real-time access to sales and prices are what make up the life of their business.
A bugged-down internet connection paralyses the store as staff members are unable to operate without access to information about their goods or a way to accept payments. Online purchases made by customers, which is very common now, are also impossible to cater to without a proper internet connection.
